Shipping Policy – Aditi Boutique

1. Order Processing

• Orders are processed after successful payment confirmation.
• Orders are generally dispatched within 1–3 business days, unless otherwise mentioned on the product page.
• Pre-booking, customised and made-to-order products may have different dispatch timelines, which will be clearly mentioned with the product.
• Orders placed during sales, promotions or festive periods may require additional processing time.

2. Delivery Time

After dispatch, delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.

Delivery timelines are estimates and may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• Remote delivery locations
• High order volumes
• Unforeseen circumstances

3. Shipping Charges

Applicable shipping charges will be displayed at checkout or communicated before order confirmation.

Shipping charges may vary depending on:

• Delivery location
• Order weight
• Product type
• Promotional offers

Any applicable free-shipping offers will be subject to the specific terms of that offer.

4. Delivery Address

Customers are responsible for providing the correct:

• Name
• Mobile number
• House/flat number
• Street/locality
• City
• State
• PIN code

Aditi Boutique will not be responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.

5. Tracking

Once your order has been dispatched, tracking details may be shared with you through the contact information provided during checkout (SMS, Email, WhatsApp).

Customers can use the tracking details to monitor the shipment with the relevant courier partner or directly under their My Orders page.

6. Failed Delivery

If delivery cannot be completed because of:

• Customer being unavailable
• Incorrect address
• Incorrect phone number
• Customer refusing delivery
• Repeated unsuccessful delivery attempts

the shipment may be returned to Aditi Boutique.

Any additional shipping or re-shipping charges may be payable by the customer, where applicable.

7. Damaged Package

Please check the package condition when receiving your order.

If the package appears damaged, tampered with or opened, please:

1. Take photographs/videos of the package before opening.
2. Record a continuous unboxing video while opening the package.
3. Contact Aditi Boutique as soon as possible.

The opening/unboxing video may be required to verify claims relating to damage, missing items or incorrect products.

8. Wrong or Missing Product

If you receive an incorrect, damaged or incomplete order, please contact us within 48 hours of delivery with:

• Order number
• Photographs of the product
• Photographs of the packaging
• Continuous unboxing video
• Details of the issue

Claims will be reviewed and resolved according to our Return & Exchange Policy.

9. International Shipping

International shipping is currently available for selected regions or upon special request.

If international shipping is offered, customs duties, import taxes and other charges imposed by the destination country may be payable by the customer unless otherwise stated.

10. Pre-Booking & Made-to-Order Products

Products marked as Pre-Booking, Made-to-Order or having a specified dispatch period will be shipped according to the timeline mentioned on the respective product page.

These products may have separate cancellation, return and exchange conditions.

11. Multiple Products in One Order

If an order contains products with different dispatch timelines, Aditi Boutique may ship the products together or separately depending on availability and logistics requirements.

Additional shipping charges, if any, will be communicated where applicable.

12. Shipping Delays

Aditi Boutique is not responsible for delays caused by circumstances beyond our reasonable control, including natural disasters, strikes, transport disruptions, courier issues, government restrictions or other unforeseen events.

We will, however, make reasonable efforts to assist customers in tracking delayed shipments.

13. Cancellation After Dispatch

Once an order has been dispatched, cancellation may not be possible.

For cancellation requests, please contact us as soon as possible after placing the order.